Common Questions

Frequently Asked Questions

Everything people usually want to know before booking their first session.

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Is a resolution reached through ADM legally binding?
Yes. Under Section 27 of the Mediation Act, 2023, a mediated settlement agreement is final, binding, and enforceable in the same manner as a court judgment or decree. For conciliation, Section 30 of the Arbitration and Conciliation Act, 1996 gives the settlement the same status as an arbitral award. ADM itself is a private firm — not a court — so reaching that agreement always requires the mutual, written consent of everyone involved, not a unilateral order from us. We recommend having a lawyer review any settlement agreement before signing.
What happens if the other party doesn't show up?
Mediation is voluntary for both sides. If the other party doesn't respond or declines to participate, we'll let you know as early as possible so you're not left waiting, and your session fee for that specific booking can be discussed with our team. We're happy to help you re-attempt contact or explore alternative next steps.
Is everything discussed in a session confidential?
Yes. Every session and every piece of case information you share with us is governed by our NDA & Confidentiality Framework. Nothing discussed is shared with third parties without your written consent, except where disclosure is legally required.
Can I get a refund if I'm not satisfied?
Consultation fees is non-refundable.
Do I need a lawyer present during mediation?
No — mediation is designed to work without lawyers present, though you're welcome to consult one before or after a session, or bring one along if you'd feel more comfortable. Our mediators are neutral facilitators, not legal representatives for either side, and won't offer legal advice during the session.
How is this different from going to court?
Court litigation is typically slower, more expensive, adversarial, and public. Mediation is private, faster (often resolved in one to a few sessions), collaborative, and gives both parties control over the outcome rather than having a decision imposed on them. Try our comparison calculator for a rough side-by-side estimate.
What types of disputes do you handle?
Property, commercial, financial, family, and employment disputes, among others. If you're unsure whether your situation fits, a Quick Consultation is the fastest way to find out — see our full list on the Services page.
Can sessions be conducted online instead of in person?
Yes, As per request it could be scheduled in online mode also. Please convey same via mail/call and share details to schedule it accordingly.
How do I pay for a session?
You can pay online (UPI, card, net banking, or wallet) at the time of booking, or choose to pay in cash at our office — both options are available on the Registration page.
Can I reschedule if something comes up?
Yes — use the "Reschedule Meeting" option under the Schedule menu with your Registration No. Rescheduling requires at least 24 hours' notice before your booked time, and your reference number stays the same.

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